Privacy policy

In Europe and in Spain there are data protection regulations designed to protect your personal information, which are mandatory for our organization.

Therefore, it is very important to us that you fully understand what we are going to do with the personal data we ask for.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

Our company name: SOPORTES DE LECTURA SL

Our tax ID (CIF/NIF): B85726925

Our main activity: 4761 - Retail sale of books in specialized stores

Our address: CALLE ALBERTO ALCOCER, NUM 8 PORTAL 2, 28036 MADRID - (MADRID)

Our contact email address: rgpd@libreriale.es

Our website: https://www.libreriale.es

What will we use your data for?

In general, your personal data will be used to maintain our relationship with you and to provide our services, including electronic commerce (e-commerce), consisting of the purchase and sale of products or services through electronic means.

They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to interact with you and to provide our services, including e-commerce. For this purpose, we will provide you with a series of checkboxes that will allow you to decide clearly and easily about the use of your personal information.

All the information we request will be used to ensure the proper development of the business relationship for the purchase and sale of products that connects us with you. Data such as addresses or phone numbers, which may not seem directly related to e-commerce, will be used solely to ensure that you can enjoy the products purchased through this website.

The information you provide must be truthful so that e-commerce services can be provided consistently and effectively. It would also be helpful if you keep the information you provide updated at all times to avoid errors or misunderstandings that could affect the proper provision of services.

Who will know the information we ask for?

In general, only the duly authorized staff of our organization will have access to the information we request.

Likewise, those entities that need access to your personal information in order to provide our services may also have access to it. For example, our bank will know your data if payment for our services is made by card or bank transfer.

In addition, those public or private entities to which we are legally obliged to disclose your personal data will have access to your information. For example, the Tax Law obliges us to provide the Tax Agency with certain information on financial transactions that exceed a specific amount.

If, apart from these cases, we need to share your personal information with other entities, we will first ask for your permission through clear options that will allow you to decide on this matter.

How will we protect your data?

We will protect your data with effective security measures appropriate to the risks involved in the use of your information.

To this end, our company has approved a Data Protection Policy and carries out annual controls and audits to verify that your personal data is secure at all times.

Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not considered safe in terms of data protection.

If, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your prior permission and apply effective security measures to reduce the risks of transferring your personal information to another country.

How long will we keep your data?

We will keep your data for the duration of our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will delete them securely and in an environmentally friendly manner.

What are your data protection rights?

At any time, you may contact us to find out what information we have about you, correct it if it is incorrect, or delete it once our relationship has ended, provided this is legally possible.

You also have the right to request the transfer of your information to another organization. This right is known as “data portability” and may be useful in certain situations.

To request any of these rights, you must send a written request to our address, together with a photocopy of your ID, to verify your identity.

In our offices, we have specific forms available for you to request these rights, and we offer assistance in filling them out.

For more information about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent later?

You may withdraw your consent at any time if you change your mind about the use of your data.

For example, if you initially agreed to receive advertising about our products or services but no longer wish to receive it, you can let us know through the objection form available at our offices.

Where can you file a complaint if your rights have not been respected?

If you believe your rights have not been respected by our company, you may file a complaint with the Spanish Data Protection Agency through any of the following means:

• Electronic headquarters: www.agpd.es
• Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid
• Telephone: 901 100 099 or 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free and does not require a lawyer or legal representative.

Will we create profiles about you?

Our policy is not to create profiles about users of our services.

However, there may be situations where, for service, commercial, or other purposes, we may need to create information profiles about you. An example would be using your purchase history to offer you products or services adapted to your preferences or needs.

In such cases, we will apply effective security measures to ensure your information is always protected from unauthorized persons who might seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those explained. If, however, we need to use your data for other activities, we will always ask for your prior permission through clear options that will allow you to decide.